Frequently Asked Questions

What's the general structure of an author coaching session? 
Nic will ask you various questions at the beginning so he can understand your situation as clearly as possible. From there, he will offer potential solutions. You will then discuss the practicalities and logistics of implementing the solutions.


What's your cancellation policy? 
To protect his time, Nic institutes the following cancellation policy:

1. Cancellation 48 hours or more: Full refund

2. Cancellation less than 48 hours: 60% refund

3. No-show: 40% refund

This is a "no matter what" policy, meaning, it applies regardless of the reason. If Nic has to cancel, he will hold himself to the same policy that he requires of his clients. 


What about rescheduling?
To protect his time, Nic institutes the same policy for rescheduling as cancellations: 

1. Reschedule 48 hours or more: Can reschedule freely

2. Reschedule 48 hours or less: Can reschedule, but with a 40% rescheduling fee


What if I'm only one or two minutes late to cancel or reschedule and it's for a very good reason? 
The cancellation and rescheduling policies would apply no matter what, even if you're one minute late. Nic holds himself to the same requirement. 


What if I'm late? 
The session will still end at the originally agreed upon time.


Can I book a session now and pay later? 
No. Payment is required before booking a session. If you'd like to ensure Nic has a time available that suits you, you can email him in advance of payment. But you won't be placed on the schedule until payment has been completed. 


What payment methods are accepted? 
PayPal, Venmo, Zelle, Apple Pay, Google Pay, or credit card.